Accessibility Statement

Last updated: 25/05/26

My Witchy Little Secrets (WLS Group) is committed to making our website and services accessible to everyone, including disabled customers, neurodivergent customers, and anyone who may need additional support when browsing or shopping with us.

We believe that magical spaces should be welcoming, inclusive, and easy to use for all.

Our Commitment

We aim to ensure that:

Our website is easy to navigate
Text is clear and readable
Images include alt text where appropriate
Colours and contrast are chosen to support visibility
Forms and checkout processes are simple and accessible
Content is written in plain, friendly language
Customers can contact us in multiple ways if they need help

We are always working to improve accessibility as our website grows.

Steps We Are Taking

To support accessibility, we:

Use responsive design so the site works on mobiles, tablets, and desktops
Add alt text to images wherever possible
Avoid flashing or rapidly moving content
Use consistent layouts and clear headings
Test our site with screen readers and keyboard navigation
Offer multiple communication options for support

We review our website regularly to identify and fix accessibility issues.

If You Need Help

If you experience any difficulty using our website, or if something isn’t accessible to you, we want to know so we can fix it.

You can contact us at:

Email: MWLSenquire@hotmail.com

Business Name: My Witchy Little Secrets / WLS Group

We aim to respond within 48 hours.

Alternative Formats

If you need information in a different format — such as large print, simplified text, or audio — please let us know. We will do our best to provide it in a way that works for you.

Ongoing Improvements